Frequently asked questions

At what time can I check-in? By what time must I check-out?


Check-in is 12:00 am. and check-out is 10:00 am.




When do I need to pay for the accommodation?


Payment of any outstanding balance is made when you check out, but payment must be guaranteed when you check in, unless agreed otherwise on the basis of the applicable rates.




Do children stay for free?


Yes, children up to the age of 5 stay for free (accompanied by an adult).




How far in advance do I have to book?


As soon as you have planned your trip! We sometimes have last-minute availability, but in general the earlier you book, the lower the room rate.




What is offered at breakfast?


The buffet breakfast includes #Egg Preparation
#Poori Bhaaji / Dahi #Parantha
#Pooha / Porridge
#Macroni / Noodles
#Salad & Pickle




What is offered in Lunch?


The buffet Lunch includes # Dal Preparation
# Seasonal Vegetable
# Curry Preparation
# Curd / Raita
# Chapati & Rice
# Salad & Pickle




What is offered in Dinner?


The buffet breakfast includes # Chicken Preparation
# Paneer Preparation
# Dal Preparation
# Seasonal Vegetable
# Sweet Dish
# Chapati & Rice
# Salad & Pickle




Is bonfire included in the price?


Common bonfire is offered to all guests staying at the Campsite.




Can I rent a car at the Camp or nearby?


Yes, you can rent a car either through the Camp or from one of the local car-rental specialists with which we have special agreements in place.




Which is the nearest railway station?


The nearest railway station is Kathgodam only 35 km away from the Camp.




Which is the nearest airport?


The nearest airport is the Pantnagar Airport in Pantnagar, which is located around 70 km away.




Is Reception open 24 hours?


Yes, Reception service is available 24 hours.




What are the additional amenities and services that Camp offer?


Adventure Activities Burma Bridge Rappelling Flying Fox Double Rope Tyre Course To Do River Trek BhaluGaad Waterfall River Activities Nature Walk Bird Watching To Visit Nainital Bhimtal Lake Mukteshwar Sattal Naukuchiatal




What are the documents that are required during Check-in?


In keeping with our security procedures we request you to kindly present the government approved photo identity proof with address of you and your companion(s) (if any) while checking-in. Foreign nationals are required to present their Passport and valid Visa. Indian nationals can present any one of these, which is mandatory: Passport, Driving License, Voter ID card, Aadhar Card bearing the holder's photograph and address.




Are medical services available at the Camp?


First aid kits are available in Camp




Cancellation Policy:


100% refund in case of cancellation 30 days before arrival date. 50% refund in case of Cancellation 15 days before arrival date. No refund in case of Cancellation within 14 days of arrival date. No refund in case of cancellation because of weather or roadblocks




Driver Policy:


The driver/helper with the client shall be provided food @ Rs. 600 per day at separate dining facility and accommodation @ Rs. 600 per Alpine Tent.




Note:


All the activities are subject to favourable weather. No refund shall be admissible in case of cancellation of activity due to bad weather.





Varun Gupta :         9999721715

Sanjay Budhlakoti: 9012589415

Vill - Gunigaon, PO- Padampuri Pin- 263136 | Uttarakhand

 

Email: wildrootsnainital@gmail.com

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